Privacy Policy

Last Updated: Jan 17, 2025

Encano Plumbing & Drainage Ltd. (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website (encanovan.com).

1. Information We Collect

1.1 Personal Information

We may collect personal information such as your name, email address, phone number, and other details you provide when you contact us or request services.

1.2 Non-Personal Information

We collect non-personal information such as IP addresses, browser type, and website usage data to improve our services and enhance your user experience.

1.3 Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small files placed on your device to track usage patterns and personalize content and ads. You can control cookie settings through your browser.

2. How We Use Your Information

2.1 We may use your information to:

•Provide customer support and services.

•Respond to inquiries and service requests.

•Improve website functionality and content.

•Send promotional offers, newsletters, and other communications if you opt-in.

2.2 We do not sell, rent, or trade your personal information to third parties.

3. Google AdSense and Third-Party Advertising

3.1 We use Google AdSense to serve advertisements on our website. Google may use cookies to serve personalized ads based on your browsing history. For more information on how Google uses your data, refer to Google’s Privacy Policy.

3.2 You can opt out of personalized ads by visiting the Google Ads Settings.

4. Data Security

4.1 We take reasonable precautions to protect your information from unauthorized access, alteration, or disclosure. However, no data transmission over the internet can be guaranteed as 100% secure.

5. Your Rights

5.1 You have the right to access, correct, or delete the personal information we hold about you. To exercise these rights, please contact us using the details provided below.

5.2 You can also opt out of receiving marketing communications by following the unsubscribe instructions in any of our emails.

6. Changes to This Privacy Policy

6.1 We reserve the right to update or change this Privacy Policy at any time. Any changes will be posted on this page, and the “Last Updated” date will be revised accordingly.

7. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us:

Encano Plumbing & Drainage Ltd.

Contact Person: Edimilson Ferreira

Phone/Mobile: +1 (604) 764-2031

Email: info@encanovan.com

Address: 10771 Auburn Dr, Richmond, BC V7A 4X7, Canada